Question: Topic: What skills does a good KM manager possess? Jane is elated. The Board approved her proposal and Rockfish budgeted for a new KM manager

Topic: What skills does a good KM manager possess?

Jane is elated. The Board approved her proposal and Rockfish budgeted for a new KM manager to join her team. While the KM department idea is not being funded right now Rockfish thinks that in a year they may be able to increase the budget to fund the KM department. In the meantime, Jane can get a KM person on board and they can begin to create a KM plan. To this end Jane (you) is excited to write a memo to the head of HR explaining the new position. In your memo, you will include the following information as well as the reasons behind the choices. This information will help HR to screen the applications before sending them to Jane:

The function you expect a KM manager to fill and its contribution to running an effective and sustainable contemporary business environment; The job tasks they would perform; All of the KM issues facing GDD that led to the decision to hire a KM manager and why IT cannot run the KM program. You must include a separate section containing the job description for the KM position for Global Delivery Direct's new KM manager. The job description must include: The KM skills you want your manager to have immediately; The KM skills they would need to meet KM trends for the future; and An explanation of the reasons for wanting a person with these skills for GDD; Do not make this a generic managerial job description: in addition to "typical" skills (managing people, setting deadlines, etc.) this job description MUST be focused on the specific skills for the GDD KM manager. Remember all that you have learned over the past 8 weeks and be sure to include all of the KM issues facing GDD and the KM processes that we have covered to address those issues.

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