Total call duration excluding waiting time $($in minutes$)$

Total number of calls handled

Team $1$

$654$

$420$

Team $2$

Team $3$

$578$

$422$

$89$

$82$

Team $4$

$852$

$345$

$6\mathrm{.}3$

$48$

Team $5$

$718$

$465$

$482$

$232$

Average customer rating $($out of $10)$

$7\mathrm{.}7$

$64$

$6\mathrm{.}7$

Average customer waiting time $($in seconds$)$

$54$

$9\mathrm{.}2$

$88$