You are appointed as a sustainability manager of Devils Corner Wines in the East Coast Region of Tasmania in June 2022. Devils Corner is nestled among the rolling patchwork fields of the beautiful coastline of Eastern Tasmania. There is a wood-fired Pizza shop, Cellar Door, gifts shop and a large function centre at the property, which you have to manage. The organisation (Devils Corner) employs mainly local people and, where possible, sources its products from local suppliers. More than 10,000 tourists- mainly from interstate, visited/stayed/shopped at the Devils Corner. There were also regular visitors from within Tasmania, interstate and overseas. Devils Corner Wines is currently undergoing an energy audit to see where they can best make efficiency gains. Your role is to embed sustainable business practices within the organisation and work on maintaining sound environmental practices in Devils Corner. Previously, this was an area of operations that the organisation had given limited attention. You are asked to provide a report to the Devils Corner Wines Board of Directors that addresses the following issues: 

1. What process should Devils Corner undertake to determine what aspects of social and environmental performance to prioritise and concentrate upon? This will require a consideration of the organisation's responsibilities and to whom these responsibilities are owed. 

2. Given the nature of Devils Corner, list some aspects of social and environmental performance that would likely need to be prioritised and managed, and explain why, and how, these aspects of performance were selected. In doing so, you should also identify five important ‘costs’ that need to be carefully managed being clear about why these particular costs were identified. 

3. Once it has been determined what aspects of social and environmental performance to prioritise (point 2 above), provide some advice as to how these aspects of performance might be determined and/or measured. 

4. With the above answers in mind, identify some key performance indicators that might be useful for assessing the actual social and environmental performance of the organisation. 

5. Advise whether some of these key performance indicators, identified above, should be used to assess and reward senior managers within the organisation? If so, please also advise how would this be done.

Answer rating: 100% (QA)

1 What process should Devils Corner undertake to determine what aspects of social and environmental performance to prioritise and concentrate upon This will require a consideration of the organisations responsibilities and to whom these responsibilities are owed ANSWER When determining what aspects of social and environmental performance to prioritize and concentrate upon the Devils Corner should consider its responsibilities and to whom these responsibilities are owed The organization has a responsibility to its employees local community and the environment Additionally the organization should consider its stakeholders when determining which aspects of social and environmental performance to prioritize The stakeholders include the tourists suppliers and government 2 Given the nature of Devils Corner list some aspects of social and environmental performance that would likely need to be prioritised and managed and explain why and how these aspects of performance were selected In doing so you should also identify five important costs that need to be carefully managed being clear about why these particular costs were identified ANSWER Some aspects of social and environmental performance that would likely need to be prioritized and managed at Devils Corner include reducing energy consumption waste reduction water conservation and emissions reduction These aspects of performance were selected due to their importance in protecting the environment and reducing the organizations impact on climate change Additionally these measures can help to reduce the organizations operating costs The five important costs that need to be carefully managed at Devils Corner are energy costs water costs waste disposal costs emissions costs and procurement costs 3 Once it has been determined what aspects of social and environmental performance to prioritise point 2 above provide some advice as to how these aspects of performance might be determined andor measured ANSWER There are a number of ways in which the aspects of social and environmental performance can be determined and measured For example energy consumption can be monitored through utility bills meter readings and energy audits Water consumption can be monitored through water bills meter readings and water audits Waste can be measured through waste audits Emissions can be monitored through emissions reports Additionally social and environmental performance can be tracked through certification programs such as ISO 14001 or the Global Reporting Initiative 4 With the above answers in mind identify some key performance indicators that might be useful for assessing the actual social and environmental performance of the organisation ... View the full answer