Question: TOTAL QUALITY MANAGEMENT 2) a. State and explain three main challenges that hinder the smooth implementation of Total Quality Management in an organization. b. Suggest

TOTAL QUALITY MANAGEMENT

2) a. State and explain three main challenges that hinder the smooth implementation of Total Quality Management in an organization. b. Suggest three practical ways to address the challenges explained in 2a. 3) Compare and contrast the quality inspection era and the quality control era in the evolution of quality management. 4) With reference to the main features, key benefits and their applicability in your country, discuss any three quality management principles of your choice. (9 marks) (6 marks) (15 marks) (15 marks)

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