TOTAL QUALITY MANAGEMENT - PROJECT HELP PLEASE!!

Select a LEBANESE business or industry

Not less than 6 pages.

Al least 5 references.

APPRECIATE IF SOMEBODY WILL GIVE ME THEIR TIME AND SOLVE THIS ONE!!!!!!!

Project: The purpose of the project is to allow you to research an area, firm, or industry that is of interest to you. The deliverables are a summary document and a presentation during the last week of class. You will be required to complete a final project entitled "Quality Management in Local Organizations (10% of your grade). The objective of the project is to apply the theory and principles that you have learned during this class, to a real quality problem within your workplace or a local industry. The major focus of your final project is to identify quality problem(s) using SPC principles, techniques and total quality tools then create hypotheses on ways to optimize and control your identified quality problem(s)

Projects can be of the following types:

1. Industry/company profile. This would involve describing an industry, the key economic or marketing issues in that industry that affect operations, key operational problems, and the way in which firms in the industry have managed these problems. Please provide both a strategiclevel and operational-level view, showing how operations decisions link back to strategies. Alternatively, the report could focus on a single firm, describing its service concept, competitive position, main operations characteristics, key operational decisions it has made, etc.

2. Specific Operations Issue for an Industry. This would focus on one operational problem in a given industry and focus on it in more depth.

3. Service Diagnosis. Diagnose and solve a real service problem, using concepts and methods covered in this course. This will require that you get real information/data about a real service process/problem.

Project examples:

Impact of total quality management to the growth and survival of an organization.

Impact of total quality management on the performances of an organization.

Effect of total quality management on manufacturing sectors performance.

An assessment of total quality management impacts on banks performance.

An examination of the challenges in implementing total quality management in the hospitality industry.

Impact of total quality management practices on customer retention and satisfaction.

The impact of total quality management on productivity.

The impact of total quality management in building maintenance operation.

Quality management in software industry Process Capability Study in BPO

A Study on Continuous Improvement Process

Effectiveness of Six sigma Projects

Application of quality control tools.

Cost reduction through quality approach.

A study on just in time in specific manufacturing company.

Total productive maintenance in specific manufacturing company.

Customer satisfaction through TQM approach.

A study on statistical process control in specific manufacturing company.

Quality management in healthcare sector.

Impact of application of QFD in service industries.

Impact of application of FMEA in manufacturing industries.