Question: Total quality management suggests Question 1 2 options: Only key personnel should receive training in quality. Managers should measure progress with feedback based on data.

Total quality management suggests
Question 12 options:
Only key personnel should receive training in quality.
Managers should measure progress with feedback based on data.
The progress of employees should be measured through self-evaluation.
External customers should be valued more than internal customers.
Internal customers should be valued more than external customers.

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