Question: Total quality management ( TQM ) has been shown to benefit a company beyond improving a product. Which of the following is not a benefit

Total quality management (TQM) has been shown to benefit a company beyond improving a product. Which of the following is not a benefit of TQM?
a. Improved ability to use premium pricing
b. Higher return on sales and investments
c. Improved ability to engage in competitive pricing
d. Lowering of overall operating costs

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