Total quality management $($TQM$)$ is defined as a comprehensive approach dedicated to continuous q training, and customer satisfaction. TQM is led by top management and supported throughout the or activity is important because TQM requires hard work, and managers should understand its core prin properly instill and support TQM in their organizations.

The goal of this activity is to challenge your knowledge of core TQM principles.

For each item, select the core TQM principle that its description best exemplifies.

Employees. supoliers and customers are all entrusted with decision$-$making power.

The way to success in business is through continuous, small enhancements to products.

Is driven by strong support at the highest levels of the organization.

$($Click to select$)$

The focus is on creating the most value possible for customers. $$

Assumes that it is better to expend more resources getting something right the first time than to hav costly repairs and reworking after the fact. $$

Executives and researchers at the corporate level frequently interact with fronj$-$line salespeople to g on customer and product issues.