Total quality management $($TQM$)$

Multiple Choice

involves convincing employees that superior product quality is the most reliable key to competitive success in the marketplace.

involves managing company operations in a manner calculated to quickly and efficiently make quantum gains in the quality and effectiveness with which production activities are performed.

is a philosophy of managing a set of business practices that emphasizes continuous improvement in all phases of operations, $100$ percent accuracy in performing tasks, involvement and empowerment of employees at all levels, team$-$based work design, benchmarking, and total customer satisfaction.

is incompatible with the ambidextrous organization.

is a philosophy of managing that involves convincing employees that superior product quality is the most reliable key to competitive success in the marketplace.