Question: Tough Mudder is committed to teamwork. The managers know that selecting the right type of team with the right characteristics is essential for the success
Tough Mudder is committed to teamwork. The managers know that selecting the right type of team with the right characteristics is essential for the success of teams.
The company is gearing up for next years events and determining where to hold them. Customer feedback, logistics and pricing of sites and supplies all play a role in the decision. Tough Mudder hosts events in North America, Europe, and Asia, so detailed country knowledge is necessary as well. Using a of employees would result in the best decisions.
A team made up of people of different nationalities will be to the company due to its diversity.
The CEO of Tough Mudder believes that teams in his company are not working as effectively as they could, and he is asking you for advice. Provide the best answer to his question.
Our teams in different countries have learned a great deal, so I am putting together an international team to study and share the best practices that have been developed. This team will have people from each continent where we operate. How should I plan to manage this team?
Speak about everyone on the team as though they are the same to help team members feel they are being treated equally. Do not single people out for special recognition.
To promote a sense of privacy, do not monitor online team communications. Keep information that may change frequently to yourself, as sharing it would be confusing.
Encourage team members to socialize online by sharing photos and videos. Reach out to people from cultures where proactively sharing ideas is not valued.
Understand that some people use online technology more than others and cannot be expected to participate as much. Accept that Internet culture often involves trolling or disrespectful disagreement, and do not interfere if this happens.
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