Question: [ Tozoglu ] Tozoglu Enterprises performs a Net Promoter Score analysis. They find that 2 0 % of responses are between 0 and 6 ,
Tozoglu Tozoglu Enterprises performs a Net Promoter Score analysis. They find that of responses are between and of responses are or and of responses are or What is the Net Promoter Score and what does this indicate about consumer satisfaction?
the company is satisfying consumers
the company is satisfying consumers
the company is NOT satisfying consumers
the company is satisfying consumers
the company is NOT satisfying consumers
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