Question: TQM / Six Sigma quality control programs and best practices training are a means of increasing the S / Q ratings of both branded and

TQM/Six Sigma quality control programs and best practices training are a means of increasing the S/Q ratings of both branded and private-label footwear produced at each production facility.
Workers are organized into 3-person footwear production and assembly teams; each team has the capability to make 5,000 pairs annually; and teams are compensated at the rate of $12 per pair produced during regular time and $18 per pair when facilities are operating at overtime.
Standard materials are used to make private-label shoes and superior materials are used to make branded footwear.
The company compensates production workers at the rate of $2 for each pair produced and uses TQM/Six Sigma quality control programs to keep reject rates under 1.0% of the branded pairs produced.
Branded production always takes place during regular time to save on labor costs, while the production of
 TQM/Six Sigma quality control programs and best practices training are a

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