Traditionally Business organizations used to engage in price wars as a competitive strategy but in the modern world this has become a thing of the past. 

Explain how total quality management and location can be used to gain a competitive advantage over other similar business organizations. Provide practical examples to support your discussion points.

Answer rating: 100% (QA)

Total Quality Management TQM 1 Customer Satisfaction Explanation Implementing TQM focuses on meeting or exceeding customer expectations by consistentl... View the full answer