_{TRAINING AND DEVELOPMENT}

Project topic ( choose one topic only)

1. Sales Training 2. Job Interviewing Skills 3. Marketing

Company Overview, Training Topic/Subject, Course Description

Company Overview:

Training Topic: Subject Area:

Course Description:

Training Session Planning Notes

Area of Focus Notes

The first submission for your project requires you to complete the following items:

• Introduce your company
• Identify your training topic and specific subject area for your session
• Develop a short course/session description
• Complete your planning notes for your training session
• Develop a course outline with the training module titles and time allocations for each module
• Develop training objectives for each of the training modules identified

SUBSECTION 1A COMPANY OVERVIEW, TRAINING TOPIC/SUBJECT, COURSE DESCRIPTION

In one short paragraph (3-4 sentences), introduce your company by describing what its business focus is and how many employees there are. Identify which training topic you selected and what specific subject area your training session will focus on.

Develop a brief course description. Managers often refer to a course catalogue (internal or external) to determine which courses are available, who should attend and what trainees will learn. In a short, single paragraph, describe your course. You will decide what the training need is and who should attend.

Company Overview:

Training Topic: Subject Area:

Course Description:

SUBSECTION 1B TRAINING SESSION PLANNING NOTES

Based on your readings make planning notes on How to Design a Course for at least five (5) topic areas such as: content; methods; timing; active practice; task sequencing; feedback; active learning; learning environment; conditions of practice; etc.

Area of Focus	Notes
1. Methods	Questions to consider in your project: What are the techniques and methods that you will consider for delivery of the key content areas? What reasons will you select certain techniques/ delivery methods?
2. Active Practice	Examples: Opportunities will be given to participants to present their interview skills throughout the different modules and rehearse in the course what they would say in a real interview. Participants will practice a mock interview that simulates the real experience in a role play exercise utilizing different types of interview questions.
3.
4.
5.

SUBSECTION 1C COURSE OUTLINE / MODULE TITLES / TIME ALLOCATIONS

Based on your planning notes, begin to develop the outline of your training session.

Your training day is limited to a maximum of 8 hours (including any breaks) and it is recommended that you limit your training modules to 3 in the morning and 3 in the afternoon.

Each module should include a 1-2 line description and the time being allocated to each module. Think about:

1. It should be easy for the reader to determine if the modules that you are presenting will cover topics that will meet their needs and in the depth they are looking for

2. Include modules for the introduction and conclusion and all required breaks

3. The timing of each module should make sense; you only have one day (8 hours) so you may need to limit what you talk about. Dont try to fit it all in.

Time	Module Title (including brief description)	Module Objective(s)
9am - 930am	Welcome and Introductions Provide an overview and outline of the course. Review learning objectives with participants. Introduction of facilitator and participants. Establish session expectations and any housekeeping details required.
930am -1015am	Interviews Gone Wrong (Video & Quiz) Participants will watch a short humorous video clip depicting poorly executed job interviews. Link: Interviews Gone Wrong video A short quiz will follow to identify specific errors made in the video. Trainees will demonstrate their current awareness of poor interview techniques by individually creating a written list of five interview errors depicted in the video clip.

SUBSECTION 1D DEVELOPMENT OF COMPLETE TRAINING OBJECTIVES

1. See information about objectives in the Chapter Highlights, objective resources in the Project section and the same video included in Week 4.
2. Each module (except for introduction, conclusion, and breaks) requires a complete training objective. For the introduction and conclusion, only the performance aspect of the objective needs to be included.
3. All other training objectives must include a PERFORMANCE, CONDITION, and a CRITERION. The criterion must be measurable during training for this project. This means you should not be looking for something like performance to increase by 5% or sales will increase by 10% these are future-oriented and can only be measured in the workplace after the person returns to work. The condition should be clear, and the criterion needs to be measurable. Do not use general descriptors such as accurate or effective be very specific.

Take some time to review the example Objective shown above in the INTERVIEWS GONE WRONG module example above. Can you spot all three of the required parts? See the break down noted below:

1. PERFORMANCE "Trainees will demonstrate their current awareness of poor interview techniques"
2. CONDITION "by individually creating a written list of"
3. CRITERION "five interview errors shown in the video clip"

Examples of Module objectives:

PERFORMANCE (What will the learner be able to do?)

• the Recruitment Specialist will be able to identify poor interviewing techniques
• the sales trainees will be able to describe the benefits of up-selling product

CONDITION (Under what conditions will the trainee demonstrate the learning?)

• After watching the interview video clip
• After a lecture

CRITERION (How will you measure what the learner will be able to do?)

• verbalizing 3 examples to a partner
• listing 8 organizational benefits

Full objectives (from the examples above)

1. After watching the interview video clip, (condition) the Recruitment Specialist will be able to identify poor interviewing techniques (performance) by verbalizing 3 examples to a partner (criterion).
2. After a lecture, (condition), the sales trainees will be able to identify the benefits of up-selling products (performance), by listing 8 organizational benefits (criterion).