$$Training Consultants$$

LearnTech is a global training team specializing in the top Customer Relationship Management $($CRM$)$ and Enterprise Resource Planning $($ERP$)$ software suites has hired your as an independent consultant to assist with modifying their CMS$.$ They recently expanded into SharePoint training and plan to continue growing. The company is primarily made up of Technical Trainers, Implementation Specialists and Project Managers. They have a small Human Resource department, IT department and Sales and Operations team. They currently have $100$ employees located all throughout the world who work from their homes or customer$$s location. They are based out of Toronto, Ontario.

LearnTech has more than $20$ implementations that they are working on currently and want to be able to coordinate and schedule content as much as possible to avoid last$-$minute rushes. This will have an impact on the implementation as they are working on projects but also need to upload content into the new system to get it ready to go$-$live. You will need to help them organize for delivery of content.

They are currently using a popular Open$-$Source CMS software package that, until recently, started to fail with complex permission structures. They will need to share open content, private content, and content behind and username and password $($or unique permissions$).$ They are expected to work as much as possible within the new system and want an Enterprise Content Management $($ECM$)$ system. As they are going to be using a new ECM system, they have concluded that they will need to build a brand$-$new website.

Although budget is not necessarily a high priority, they do not want to cost to become excessive. They value the importance of training, support, and documentation, as they provide this with their core services to clients and want a high level of comfort in the new system.

They will be counting on consultants to setup the environment on a cloud$-$computing resources. Consultants will also be required to install and configure the environment but must be able to work with the IT Department to take over configuration long$-$term. LearnTech has dedicate a Project Manager, two Technical Trainers and an Implementation Specialist from their team to help with Content Migration and setting up Templates. These team members are their most experienced members and are familiar with all processes of LearnTech. A Marketing team member and IT resource has been dedicated to help with any non$-$CMS content to build the new site. The Marketing team is looking forward to building a better lead$-$capturing process on the About Us page. All team members dedicated to this project will work under the Project Manager to ensure all planning is coordinated correctly and staff complete their parts of the project.

Based on your assigned steps, you will help guide LearnTech to upgrade their CMS by providing your expertise. Please include responses to each section below.