Question: Training Evaluation Suppose you have developed a plan for training customer service skills for a local retail store. Using your training plan from the Unit

Training Evaluation

Suppose you have developed a plan for training customer service skills for a local retail store. Using your training plan from the Unit

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Discussion Board, develop a training evaluation plan addressing each of the four levels of Kirkpatrick's model. What specific criteria would you assess in your evaluation? How could you use data analytics when evaluating the training program?

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