Training Programs Fred Baley gazed out the window of his 24th-floor office at the tranqul beauty of the imperial Palace amid the hustle and bustle of downtown Tokyo. It had been only six months since Fred had antived with his wife and two children for this three-year assignment as the director of Kine & Associates Tokyo office Kine & Associates is a large multinational consulting firm with offices in 19 countries worldwide. Fred was now trying to decide whether he should simply pack up and tell headquarters that he was coming home or whether he should try to convince his wife, and himself, that they should stay and finish the assignment. Given how excited they all were about the assignment to begin with, it was a mystery to Fred how things had gotten to this point. As Fred watched the swans glide across the water in the moat that surrounds the Imperial Palace, he reflected on the past seven months Seven months ago, Dave Steiner, the managing partner of the main office in Boston, asked Fred to lunch to discuss business. To Fred's surprise, the business they discussed was not about the major project that he and his team had just finished, instead, it was about a very big promotion and career move. Fred was offered the position of managing director of the firm's relatively new Tokyo office, which had a staff of 40, including seven Americans. Most of the Americans in the Tokyo office were either associate consultants or research analysts. Fred would be in charge of the whole office and would report to a senior partner Steiner implied to Fred that if this assignment went as well as his past projects, it would be the last step before becoming a partner in the firm When Fred told his wife about the unbelievable opportunity, he was shocked at her less-than-enthusiastic response. His wife, Jennifer (or Jenny as Fred called her), thought that it would be rather difficult to have the children live and go to school in a foreign country for three years, especially when Christine, their older daughter, would be starting middle school next year. Besides, now that the kids were in school, Jenny was thinking about going back to work, at least part-time Jenny had a degree in fashion merchandising from a well-known university and had worked as an assistant buyer for a large women's clothing store before having the two girs Fred explained that the career opportunity was just too good to pass up and that the company's overseas package would make Iving overseas terrific. The company would pay all the expenses to move whatever the Baleys wanted to take with them. The company had a very nice house in an expensive district of Tokyo that would be provided rent free, and the company would rent their house in Boston during their absence. Moreover, the firm would provide a car and over, education expenses for the children to attend private schools, and a cost-of living adjustment and overseas compensation that would nearty triple Fred's gross annual salary After two days of consideration and discussion, Fred told Steiner he would accept the assignment The oument Tokyo office managing director was a partner in the fem but had been in the new Tokyo office for less than a year when he was transferred to head a long- established office in England. Because the transfer to England was taking place right away, Fred and his family had about three weeks to prepare for the move Between transferring responsibilities at the office to Bob Newcome, who was being promoted to Fred's position, and getting fumiture and the like ready to be moved, nether Fred nor his family had much time to find out about Japan, other than what was in the online encyclopedia When the Baleys arrived in Japan, they were greeted at the airport by one of the young Japanese associate consultants and the serior American expatriate Fred and he Camily were quite tred from the long tro, and the two-hour ride to Tokyo was a rather quiet one. After a few days of just setting in, Fred spent his first full day at the office Fred's first order of business was to have a general meeting with all the employees of associate constant rank and higher. Although Fred dont notice at the time at the Japanese staff sat together and all t he called a few individuals to get their i Americans sal together After Fred introduced himself and his general idea about the potential and Mure directions of the Tokyo office about how the things for which they were responsible would likely to his overall pa From the Americans, Fred got a mature of opinions with specific reasons about why certain things might or might not t wel From the Japanese, he got very vague anewers When Fred pushed to get more specific information, he was surprised to find that a couple of the Japanese simply made a whisting sound as they bread and said that it was "ofout to say Fred sensed the meeting was working together to make the Tokyo office the fastest growing office in the company achieving his objectives, so he thanked everyone for coming and said he looked forward in them a about the difficulty she had getting certain everyday products i specialty stores, they cast three or four times what After they had been in Japan about a month, Jenny complained to good-quality beef. She said that when she could get the tems at one of t compl the washer and dryer were much to the American Club in downtown Tokys, she never had anyone to t thinking about a big upcoming meeting tetamen maple syrup, peanut butter, and would cost at home. She also that, unless she went Fredwa preson spend extra money by sending things out to be a After all, Fred was gone 10 to 16 hours a day Unlonunately, while Jenny sa significant prospective client, a top-100 Japanese multinational company sontract, Raph Webs, and The next day Fred, along with the lead US consula spoke perfect English is team from the Japanese international personnel, and two sta Japanese associate consultants, Kanich Kurokawa, who Japanese team consisted of four members the vice-president of adnanista director of Scost A After shaking hands and a few award bows, Fred said that pont Fred then had other American lay out their sa knew the Japanese ganderen were busy and he didn't want their reaction t the proposal wa the project and what have been insuficient Again, the Japanese had only panese did not respond inned vaguest of responses to his drect The recollection of the bustration of that meeting was enough to r them would get right to the what propose thinking tonight e progress t been made and the contact between related incident after da the five months since that first a thought group just didn't know enough. American Fred had decider proposal i Mason oot much progre egon on the r being made w cent was that Webse and changed wherecessary ocates Tashes W Jointy spon meng young prip Ase Teshire responded hest ay At that point d portunity Raph Rah more promising Japanese rea potential they Fredshed R sometimes headed g Net Testing ed with the proposal, and best person from his chal wahed ove heard song from Te dient to package the de mport to impress Raps e young Japanese a assured everything noting tas might mytry Question 21: (1 Point) Question 22: (1 Point) Why is Fred thinking about leaving his three-year assignment as director of Kline & Associates' Tokyo office after only six months? Apathy. Inability to meet organizational demands. Culture shock. O High performance quota. None of the above. Which of the following methods would you recommend for cross-cultural training for Fred and his family? O Environmental, cultural and language training. Role-playing and situational awareness. O Marriage counselling. On-the-job training O None of the above