I work with Jim Nolan, an African Canadian. The above statement is? bias free biased cant decide none of the above Question 8 (1 point) Our directory of customer names Fill in the blank with correct pronoun. outdated. was has were had Question 9 (1 point) Listening actively may mean taking notes and providing feedback. True False Question 10 (1 point) Barriers to listening may be physical verbal and non verbal personal all of the above all of the above Question 11 (1 point) The first phase of writing process is prewriting writing scheduling revising Question 12 (2 points) While requesting information or action, explain the request logically in body any of these opening closing