Question: United Breaks Guitar 1. Critically evaluate how United's response to Dave Carroll's video? (5) 2. Why do you think Dave Carroll had to face such

United Breaks Guitar 1. Critically evaluate how United's response to Dave Carroll's video? (5) 2. Why do you think Dave Carroll had to face such services from United? Explain in detail, what strategies should United deploy to avoid such unwanted incidents? (5+10)

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