Transcript Bob Hanson emphasizes that sending MBSC employees to seminars on a regular basis is highly motivating. It's possible that for some employees, having to attend seminars is a burden. However, for an employee like Marco, who was excited when he found out he could major in strength and conditioning in college, having the opportunity to further his professional development is a major source of satisfaction, and it motivates him to work hard for MBSC. Professional development is described in different ways by different theories of motivation If Bob and Mike were analyzing how they motivate their employees in terms of two-factor theory, which of the following would be true? Going to seminars can fulfill an employee's drive to achieve by allowing the employee to develop skills and contribute more to the organization Attending seminars could meet an employee's need for self-actualization, but this would be motivating only if pay, job security, inclusion, and recognition needs were also met. The recognition and autonomy offered by attending seminars would result in satisfaction, but employees might also be dissatisfied it pay were poor or their ideas were not valued. Learning at seminars could meet an employee's need for growth, and if the employee were not allowed to attend seminars, then he or she might desire greater participation at work or more pay. In terms of expectancy theory, how could Mike and Bob motivate Marco to be a great personal trainer? Marco was an economics major in college until he discovered he could major in strength and conditioning. Then he switched majors. Clearly, learning about this field is important to him. Mike and Bob are addressing effort-to-performance expectancy when they send Marco to seminars Instead of, for example, increasing his salary in exchange for his continued high performance at MBSC Q Sea Chapter 10: Video Case In terms of expectancy theory, how could Mike and Bob motivate Marco to be a great personal trainer? Marco was an economics major in college until he discovered he could major in strength and conditioning. Then he switched majors. Clearly, learning about this field is important to him. Mike and Bob are addressing effort-to-performance expectancy when they send Marco to seminars instead of, for example, increasing his salary in exchange for his continued high performance at MBSC. They could maintain Marco's high level of motivation by: Sending him on an all-expense-paid Caribbean cruise for two weeks Setting up an employee discount program at a nearby coffee shop, laundromat, and tanning salon O Reimbursing his tuition as he seeks a master's degree in fitness management Reassuring him that he has a job with MBSC as long as he performs well In the video, Mike Boyle says he has read that meeting with employees regularly is important to motivation. Although he and Bob hold weekly staff meetings with their employees, Mike believes they should meet more often. He knows that employee meetings should have a purpose, and he asks you for advice Which of the following purposes for meeting with a staff member could be motivational? Check all that apply. To use extinction on an undesirable behavior To correct misperceptions around equity To set specific, measurable goals To fulfill the need for belongingness