Question: Tri - Cities Bank has a single drive - in teller window. On Friday mornings, customers arrive at the drive - in window randomly, following

Tri-Cities Bank has a single drive-in teller window. On Friday mornings, customers arrive at the drive-in window randomly, following a Poisson distribution at an average rate of 30 per hour. Service at the drive-in window is provided at a rate of 40 customers per hour and follows an exponential distribution.
(a) Using Kendall notation, how to describe the queueing system at the drive-in teller window?
(b) How many customers would you expect to arrive in a 10-minute interval?
(c) What is the probability that the drive-in window is empty?
(d) On average, how many cars wait for service?
(e) On average, what is the total length of time a customer spends in the system?
(f) Suppose the arrival rate does not change, what service rate would be required to reduce the average total time in the system to 2 minutes?
Tri - Cities Bank has a single drive - in teller

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