Question: Tristar Hotel Group: Customer Satisfaction and Technology Adoption ivey case 1 . describe the likely project scope, purpose and expected results? 2 . What were

Tristar Hotel Group: Customer Satisfaction and Technology Adoption ivey case
1. describe the likely project scope, purpose and expected results?
2. What were the main drivers for change?
3. How did/will the Tristar Leadership and operations lead the project to delivery?
4. summarize the project including its purpose and anticipated key benefits. How did Tristar leadership support the success of the project?
5. Provide an overview of the importance of AI in the hotel industry
6. How did leadership at Tristar support its rollout? Was it successful?
7. Give a narrative description of the change made at Tristar hotels? Why did it happen and how successful was the change?

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