Question: Trucks arrive at a distribution center ( DC ) at an average rate of 1 0 trucks per hour. Time studies revealed that, once trucks

Trucks arrive at a distribution center (DC) at an average rate of 10 trucks per hour. Time studies revealed that, once trucks
have pulled up to a loading dock at the DC, they can be unloaded at an average rate of 1 truck per hour. Interarrival times
were found to be exponentially distributed, while effective unloading times have an associated CV of 0.75.
What is the minimum number of loading docks that the DC must have available to meet demand while maintaining the
utilization of each loading dock at less than 85% to prevent major congestion?

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