Question: Trucks arrive at a retail store that has one dock at the rate of 8 per hour. The loading and unloading at the dock takes
Trucks arrive at a retail store that has one dock at the rate of 8 per hour. The loading and unloading at the dock takes on an average 5 minutes with a standard deviation of 6 minutes. Assume that the coefficient of variation of inter-arrival time is 1.
a) What is the average interarrival time (in minutes) of trucks (a)?
b) What is the utilization of the dock (u)?
c) What is the average wait time of the trucks (Tq)?
d) What is the total wait time of trucks (Tq + p)?
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