True / False Questions (Please explain the correct answer if the answer is "False")

1. A sample statistic that falls inside the control limits suggests there is assignable variation in the process.

2. Responsiveness is a dimension of quality that only applies to services, not products.

3. Quality is primarily determined by product design, while process design and conformance to design specifications are secondary, less significant determinants of quality.

4. HACCP is a quality control system designed exclusively for restaurants and other foodservice providers.