True or False

1. Key Performance Indicators (KPI) are metrics for how well the organization is satisfying those critical success factors.

2. A hospital is able to recruit onto its medical staff a physician from another part of the country who is one of just three doctors in the nation with the skills needed to perform a procedure that is an effective treatment for a common, sometimes life-threatening disease. There is high demand for the procedure from patients suffering with that disease. Every person in the market area afflicted by the disease will seek treatment at the hospital where the physician practices. Not only in the immediate market area, but also in a large part of the national market, the hospital will have a competitive advantage in the treatment of that particular disease.

3. Qualities like attitude, intuition, and imagination are important in devlopment and execution.

4. In setting up a strategic monitoring program, ii is importnt to communicate the data and the conclusions to those people in the best position to understand their strategic implications and with the authority to make appropriate changes.