Question: True or False? 1.Creating a learning organization is key to diffusion of CQl. True or false? 2. A manager who cannot understand institutional resistance to

True or False?

1.Creating a learning organization is key to diffusion of CQl. True or false?

2. A manager who cannot understand institutional resistance to a quality improvement team that he has initiated would be wise to use social marketing approaches to help. True or false?

3. Errors in a high-risk situation involve a lower risk of harm to victims. True or false?

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