True or false: An effective change management strategy will eliminate employees' resistance to change. Question 11 options: True False Question 12 (1 point) Place the following key areas for a systems proposal report in the correct logical sequence. Question 12 options: Requirements Strategic Analysis Process Analysis Solution Building Implementation Planning Question 13 (1 point) Which of the following are the five characteristics of resilient people? Question 13 options: structured, intelligent, quick, alert, and friendly positive, focused, flexible, organized, and proactive optimistic, worldly, smooth talker, savvy, and influential technically skilled, intelligent, experienced, articulate, and motivated Question 14 (1 point) It is important that the implementation planning section of a systems proposal report address Question 14 options: only future data requirements consequences of not adapting to the new system quickly training, communication and support costs of technology solution Question 15 (1 point) Saved True or false: Often, one of the responsibilities of a business analyst is to help inform key stakeholders of the results of the analysis and propose a system or technology recommendation. Question 15 options: True False