TRUE OR FALSE ONLY

3. "Freezing is a stage in the change process that involves a trial-and-error process of taking action to move the firm through the intended change TRUE OR FALSE

6. Distributive justice refers to the rules used to determine which employees will be downsized TRUE OR FALSE

7. Return on investment is a key financial ratio computed by an organization to determine its relative success in achieving its goals TRUE OR FALSE

17. Conflict resolution skills have been identified as a factor relating to successful cross-cultural adjustment. TRUE OR FALSE

18. There are three types of downsizing strategies: workforce reduction, work redesign, and systemic change TRUE OR FALSE

21. In a self-service HR system, employers are not obligated to protect employees personal records. TRUE OR FALSE

22. Many HR departments were originally set up because of the need to comply with employment legislation and standards TRUE OR FALSE

25. Mentors are executives who coach, advise, and encourage junior employees. TRUE OR FALSE

27. Deciding where to locate a business in a foreign country is determined by the availability of the necessary resources and the proximity to customers TRUE OR FALSE

29. A multidomestic strategy promotes a price-sensitive perspective with limited emphasis on cultural differences TRUE OR FALSE

30. Negative feedback is the kind of information that a system uses to determine if its purpose is suited for its environment. TRUE OR FALSE