True/False: 1. Based on the definition used in this module relating to quality, (with reference to the term specification limits), it implies that a 'black belt quality manager' in a company defines the specification limits for a product manufactured by the company. False 2. If product or service capacity is more than expected demand, then, from a quality perspective, we say that the manufacturing or service process is capable. [Select] 3. If a process is not capable initially, then a quality engineer trained in the TQM principles is likely to achieve an acceptable Cp before achieving an acceptable Cpk for the said process. [Select] 4. Assume that a company that mails packages in a specific state loses two packages for every billion deliveries. For this data, we can conclude that the company's mailing service in this state is operating at a 6-sigma level. Select] 5. With reference to SPC: Control charts can be used to detect assignable/special cause variations. Select] 6. Firms focused on providing a good quality service should strive for their service control limits to be within their service specification limits. [Select]