True/False Indicate whether the statement is true or false 1. The 2.5" size hard drive is typically used in devices such as MP3 players. 2. Each IDE header on a motherboard 3. Every installed device requires a device driver to control the device. 4. The official standard for USB interfaces is called IEEE 1394. 5. A KVM switch allows you to use one monitor, mouse, and keyboard for multiple computers. 6. DDR memory is faster than GDDR memory since it is used by the CPU. 7. A PC support technician goes to a customer site in response to a service call. 8. You should take ownership of a customer's problem as if it is your own problem. 9. If you make a mistake that makes the problem worse, it's best to hide the problem until you can resolve it 10. If you need to recover data off a system that won't boot, install the drive in a working system. can support up to two IDE devices. until you have left the customer site. Multiple Choice Identify the choice that best completes the statement or answers the question 1. Why is DMA a better transfer mode than PIO for PATA drives? DMA has direct access to the CPU The DMA bus is faster than the PIO bus to improve overall disk performance RAID 0 drives are less expensive than DMA data transfers don't involve the CPU DMA drives cost less than PIO drives c. a. b. d. 2. Why might you want to use a RAID 0 disk configuration? a. c.to prevent data loss in case of a drive failure because RAID 0 provides an automatic disk backup b. d. other RAID drives What does a twist in a 34-pin data cable mean? a. 3. it should be connected to the primary IDE drive it is used for USB floppy it indicates drive A: c, b. the cable has been damaged d. 4. What icon might you see in Device Manager that indicates a problem with a device? c red square d. white oval a. blue circle b. yellow triangle Which of the following describes USB 2.0? 5. 1.5 Gbps, cable length up to 2 meters c. 480 Mbps, cable length up to 5 meters a