TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false. 1) The feedback phase of the communication process is initiated by the original sender (who becomes a receiver). OO true false 2) The sharing of information by means of facial expressions or body language is known as subliminal communication. OO true false 3) Customers prefer products that are, as far as possible, customized to their unique needs. o true O false 4) Improving product quality increases the operating costs of the organization. true false o