TRUE/FALSE. Write T if the statement is true and 'F' if the statement is false. 8) Sustainability initiatives rarely have difficulty making it through the conventional approval process within corporations because managers are not concerned about their return on investment. MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answer the question. 9) Improving business processes by reengineering them, benchmarking specific activities against industry leaders, encouraging employee input to identify excess costs, increasing capacity utilization, and improving employee productivity lead to a significant overall gain. These are examples of which turnaround strategy used by successful companies? A) selective product and market pruning B) asset and cost surgery global expansion D) piecemeal productivity improvements 10) A CEO made a lot of mistakes in assessing the market and the competitive conditions and improperly redesigning the organization into numerous business units. Such errors led to significant performance declines. According to the text, this example illustrates the perspective of leadership. A) operational B) external control C) internal mechanism D) romantic are 11) Two types of strategic control that firms must exercise for good strategy implementation A) confrontational and behavioral. B) informational and behavioral. C) behavioral and financial D) informational and confrontational. TRUE/FALSE. Write T' if the statement is true and 'F if the statement is false. 12) Management innovations such as total quality, just-in-time, benchmarking, business process reengineering, and outsourcing are important, but not enough for building sustainable competitive advantage. MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answer the question. 13) Strategy analysis is the starting point of the strategic management process and consists of the A) analysis of relevant competitors only. B) matching of vision, mission, and objectives with the relevant internal and external environmental factors. C) analysis of the relevant internal and external environmental factors only. D) analysis only of the vision, mission, and objectives of the firm