True/False....READ CAREFULLY!

How to Launch a Quality Program (or any significant change)

1.Brainstorm with executive team

2.Delegate tasks to the executive team

3.Develop a plan or make part of your strategic plan.really do your homework. Think about the structures needed to support the change. Any successful program needs a structure to support it.

4.Do a marketing plan (internal/external) and determine how to really sell the idea. People make change happen!

5.Create a team to lead and/or do a high profile pilot

6.Stay on top of the program and begin to plan the long effort of lasting cultural change

7.Listen, respond and adjust, but do not waver even in the face of severe setbacksshow leadership and constancy of purpose.

8.Ensure the culture is adopting the new philosophy and even changing it in many ways from the original plan (thats a good sign)

9.If 1-8 is done properly, you will succeed, but if more critical priorities emerge or execution is poor or if this really is not the right time, then cut it off cleanly. Communicate to everyone what and why. Dont let management initiated programs wither. This creates an unhealthy climate.

Group of answer choices

True

False