Question: Two clients have been double-booked for the same appointment with the accounting manager today. You have no idea how this occurred, but now you need

Two clients have been double-booked for the same appointment with the accounting manager today. You have no idea how this occurred, but now you need to address the situation. What is the most appropriate course of action for the front office administrator? 1 point a. Proceed with the appointment as scheduled and handle both clients simultaneously. b. Apologize to both clients for the error, explain the situation, and reschedule one of the clients. c. Ask the accounting manager to handle both clients concurrently to avoid inconvenience. d. Ignore the double-booking issue and hope the clients do not notice

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