Two external forces for change impacting RSS include regulatory pressure, and public perception. Regulatory pressure arises as both Sydney and Adelaide councils require enhanced safety assurance, reflecting concerns that have led to cancellations of e-scooter services in cities like Melbourne due to safety issues. Additionally, global concerns influence public perception of rider injuries and unsafe e-scooter use. This is evident in the fact that when over 2,000 cases of e-scooter accidents doubled and increased hospital visits, pressures from the public resulted in swift adaptation and strategic planning by the RSS. - cut this down to 85 words