Two or more parties working together to reach a mutually beneficial agreement that serves them well in the present and leaves the door open for mutually beneficial agreements between them in the future.

Receiving a message, correctly decoding it$,$ and accurately perceiving what is meant by it$.$

The transfer of information that is received and fully understood from one source to another.

Finding a way to say what needs to be said without adding insult.

The consequences of failing to accept the messages and act on them in the desired manner