Question: Two roomstes Question 1 Two roommates both registered for an introduction to business class. At midterm his instructor so boring that he was thinking of
Two roomstes Question
Two roommates both registered for an introduction to business class. At midterm his instructor so boring that he was thinking of changing his major to history. The charismatic teacher and looked forward to going to class. This heterogeneity of in demonstrates
how difficult it is to synchronize supply and demand with service.
that customer service depends on employee actions.
the fact services cannot be readily communicated or displayed.
why services cannot be inventoried.
how customers affect each other.
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