Two weeks after Peter has taken up this new role he asks Amir to help him with a report, the CEO wants to restructure the company and he has asked for inputs from all the line managers in the company as he wants to improve the support to line managers. He wants to compile a document where they include the typical HR related matters that line managers have to deal with and the challenges they have experienced. Peter finished most of the report and asks Amir to help him with the last few aspects. They phone you to help them, during the conversation you identify the following aspects that you think Peter should also include policies and procedures, training on conducting performance appraisals, communication and labour relations. Help Peter to include these in his report remember to do this from line management$$s perspective and include how HR

should provide support in each case.