Typically, in an association volunteers are also members. Volunteers serve not only on the board, but in other capacities. For example, volunteers are frequently called on to participate on committees, provide advice on programs or products, or to lend assistance in other ways to help the association. What implications might this have with respect to how such volunteers are managed? For example, would the approaches used in managing association volunteers (excluding board members) be any different from those used in managing volunteers of a charitable organization? Why