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ify :I: GEOLSPBased on Project Management Professional PMP Based on PMBOK
You managed a project to remodel a customer's house. After only a month, the customer calls you complaining that the internal doors are not aligned correctly and do not close properly. When you check, you realize that the wrong size doors were installed, and you need to replace them all. The costs incurred in replacing the doors would be considered which of the following?
A External failure cost because the product has been delivered to the customer
B Internal failure cost because this is a defect
C External failure cost because this is rework
D Internal failure cost because this should have been caught during the final inspection
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