Ultimately, determine(s) the structure, features, and functions of every information system. competitive rivalry new entrants threat of substitutions competitive strategy A business function, like conducting a physical audit of inventory in a warehouse, is a(n) activity industry strategy repository of data linkage GLS is a large appliance manufacturing company that still buys raw materials from a few, long-time allies. In this case, GLS competes in an industry with a strong threat of substitute products strong threat of new entrants strong force from suppliers strong force from customers The primary reason that information systems exist is to give organizations a first mover advantage balance supply with demand reduce the number of employees required help organizations achieve their strategies Jordan uses Amazon's business intelligence services to automate delivery of needed supplies based on the volume of past appointments. The across this value chain have greatly improved her margins. forces strategy support linkages