Question: Unifi customer service need to resolve customer problems reported on app support, social media, e-mail and website as quickly as possible.Past data indicate that the
Unifi customer service need to resolve customer problems reported on app support, social media, e-mail and website as quickly as possible.Past data indicate that the 80% chances that customer calls regarding internet service interruptions are resolved within one hour.Out of the next 10 customer calls about interrupted service,
Round all answers to 4 decimal places.
- What is the probability that exactly 9 internet interruptions will be resolved within one hour?
- What is the probability that all internet interruptions reported will be resolved within one hour?
- What is the probability that at least 9 internet interruptions reported will be resolved within one hour?
- How many customers would be expected to have their service problems resolvedwithin one hour?
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