Question: Universal Containers requires that users have the ability to view specific cases, as determined by the Product Type field on the case. When a case

Universal Containers requires that users have the ability to view specific cases, as determined by the Product Type field on the case. When a case is created or closed, an email should be sent only to users who have access to the case.

Which feature should a consultant recommend to meet these requirements?

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Account teams

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Case swarms

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Case teams

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