Question: Universal Containers ( UC ) uses a Salesforce org. UC is merging with a sister company that uses adifferent CRM . The incoming sales team

Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses adifferent CRM. The incoming sales team is reluctant to change to a different process. The businessanalyst (BA) has been asked to help reach consensus and drive adoption.Which group is well positioned to help the BA secure alignment for the initiative?

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