Urban Transit Solutions $($UTS$),$ a mid$-$sized public transportation company operating in a major South African city, has faced challenges in maintaining reliable and efficient services. These issues include outdated scheduling systems, overcrowded buses during peak hours, and rising operational costs. UTS's leadership recognises the need for modernisation and has proposed an initiative to upgrade its fleet and implement a smart transportation system. The envisioned system would integrate real$-$time tracking, predictive analytics for scheduling, and mobile ticketing solutions.UTS must develop a comprehensive business case to secure funding from stakeholders, including government bodies and private investors. The business case must address the feasibility, risks, and benefits of the proposed modernisation project. It should also include an evaluation of how the new system aligns with strategic goals, such as reducing carbon emissions and improving customer satisfaction.The project team, led by business analysts, is tasked with conducting a feasibility study, assessing stakeholder interests, and proposing a cost$-$benefit analysis. This initiative must balance the need for technological innovation with the constraints of budgetary limitations and regulatory compliance. UTS's success in modernising its operations hinges on a clear and compelling business case.

Demonstrate your understanding on how Urban Transit Solutions can use business analysis techniques to identify and document the core business needs driving the modernisation initiative. Demonstrate your understanding on how Urban Transit Solutions can use business analysis techniques to identify and document the core business needs driving the modernisation initiative.