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QUESTION 5 Achieving desired objectives is a challenging and formidable task for any logistics or supply chain manager. Successful firms will be those that identify and utilize new, innovative, and value added approaches to logistics and supply chain management. a) Genco, a third party logistics provider and returns specialist, operates 94 facilities in the United States and Canada with a combined 26.3 million square feet of space. At its high-tech returns processing centers, technicians and testers perform what the company calls a value inspection process, to determine the most cost-effective means for disposition of all types of goods. After deciding which goods falls under warranty, and those which are covered by other business rules or contract provisions between the retailer and manufacturer, a disposition channel is chosen and the goods are sent along conveyors to the right staging area. Genco remains to be a company with successful return management. (0) In your opinion, what special challenges and opportunities has Genco grabbed in ensuring its success in reverse logistics? (ii) What careful considerations might have been taken Genco in ensuring their success? (10 marks)