Question: URGENT! Please help me solved these question Question 2 The quality management history starts in Japan when products coming out from Japan in 1950s and

URGENT! Please help me solved these question

URGENT! Please help me solved these question

Question 2 The quality management history starts in Japan when products coming out from Japan in 1950s and 1960s was very poor due to the World War II. Then in 1970, Japanese manufacturers focus on the concept of W. Edwards Deming to gain advantage in the marketplace. (a) Design a quality planning to develop the product and processes required to meet customers' need based on FIVE (5) factors of Deming 14 points. (10 marks) (b) How the concept of zero defect can be apply to gain advantage in quality? (10 marks)

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