URGENT

TRAINING PROGRAMME

Targeted participants

The Performance Management training course is designed for those who manage the day-to-day performance of staff.

Training concept:

This 2- day course provides a powerful combination of training, communicating, and motivating skills that will enable participants to successfully challenge their staff to reach higher levels of performance.

Course Objectives:

Upon completion of this course participants will:

1. Understand the aims of performance management

2. Learn the principles and guidelines for performance management,

3. Set measurable performance objective

4. Better understand the supervisors responsibility for having performance conversations

5. Be able to provide formal and informal feedback

6. Develop a performance improvement plan

7. Identify acceptable standards of performance.

8. Develop skills to manage non performers

9. Develop coaching skills for optimal performance

COURSE CONTENT

1. Align Employee Goals with Overall Business Strategy & Objectives

2. Setting individual & departmental goals

3. Linking your departments function to the overall company vision, mission, strategies & goal

4. Techniques and tools to enhance performance

5. Ensure Commitment & Buy-In from all Key stakeholders

6. Managing performance

7. Value of ongoing Performance and ongoing monitoring

8. Conducting performance conversation

9. Communicate goals and expectations

10. Performance Review and Discussion

11. Developing personalized personal development plan

12. The importance of coaching in enhancing performance

13. Role of coaching in performance

14. Performance feedback

15. Managing under performers

16. Discipline under performers

17. Social factors

18. Boost Performance systems with effective reward plan

19. Rewarding performances

Teaching methods: presentation, case studies based on industry scenarios, learnings from successful companies.

QUESTIONS

2.1 Analyse the training programme above in the relation to the entire content of Unit 1: Programme design and development. Where appropriate, suggest improvement (25)

2.2 Advise the trainer on how he/she can conduct learner assessment and programme evaluation as applicable to this training programme. (20)

2.3 Justify if E-learning is an appropriate method for this training programme? (10)