urther

TIF $23-1$ Disagreement over claims processing standards with standards. Dash used time Claims Processing Department mana processed per hour. Thed that the standard should be $30$ claims processed per hour. Henry and standard and hash were unable to agree, so they decided to discuss this mould make a final decision. Prior to the meeting, Dith the Vice President of Operations, whe Vresident:

wrote the following memo to the Vresident of Operations

To: Anne Boleyn, Vice Prom: Dash Riprock

Re: Standards in the Cla As you know, Henry and I claims Processing Department. disagreement about the approption studies and have determined that the ideal stanI have conducted time and per hour. Henry argues that $30$ claims processed per dard is $36$ claims processed propriate. I believe he is trying to "pad" the budget with hour would be more appre what he is trying to get away with, but I believe a tight stansome slack. I$\text{'}$m not sure whe me with dard will drive

Discuss the ethical and professional issues in this situation.